Trouble removing a Unified Messaging Language Pack
Hi folks,
earlier this year we finally stepped forward and configured our Exchange 2010 to utilize Unified Messaging to support us with cool mailboxes and that kind of stuff. In the testing phase I installed the Japanese UM language pack to hear what it’s like. Now, as the server is in a productive environment, I wanted to clean things up and uninstall this pack as it’s not needed.
The TechNet has this to say:
In Microsoft Exchange Server 2010, you can manage UM languages on Unified Messaging servers using the Exchange Management Console or the Exchange Management Shell. However, to remove a language from the list on a UM dial plan, you must remove the appropriate UM language pack from the Unified Messaging server by using the Setup.com /RemoveUmLanguagePack command. After you remove the UM language pack from the Unified Messaging server, the language won’t be available when you configure a UM dial plan. You can view the UM language packs that are installed by viewing the properties of the Unified Messaging server or using the Get-UMServer cmdlet.
At this point you might stop reading the article, as the essential information, the setup.com-command, is quite simple. But when you try to execute this, it will fail like this:
d:\Program Files\Microsoft\Exchange Server\V14\Bin>Setup.com /RemoveUmLanguagePack:ja-JP Welcome to Microsoft Exchange Server 2010 Unattended Setup Preparing Exchange Setup Copying Setup Files d:\Program Files\Microsoft\Exchange Server\V14\Bin>
It just quits right there, no error, no logfile and no event at all. Supplying the /s parameter for the language pack source does not help either. Here is the catch: the setup.com on your server is a DIFFERENT from the one on your Exchange 2010 DVD! You have to use the one on the DVD to succeed. This information actually in the TechNet:
Caution:
You can’t use the Setup.com file that’s located in the \Bin folder to remove a UM language pack after you’ve installed any updates for Exchange 2010. You must use the Setup.com file from the Exchange 2010 DVD or the downloaded source files. If you don’t, you’ll see the following error: There is a version mismatch between the running application and the installed application.
If you run it from the DVD, it will look like this:
M:\>Setup.com /RemoveUmLanguagePack:ja-JP Welcome to Microsoft Exchange Server 2010 Unattended Setup Preparing Exchange Setup The following Unified Messaging language packs will be removed: UM Language Pack for ja-JP Performing Microsoft Exchange Server Prerequisite Check Configuring Microsoft Exchange Server UM language pack for (ja-JP) ......................... COMPLETED The Microsoft Exchange Server setup operation completed successfully.
Tags: Exchange, Microsoft, Unified Communications
good idea but dosent work :=(
If you’d explain what exactly fails I may be able to help you
Hi,
It doesn’t actually work.
I did put the CD of exchange 2010 , and on the shell console typed the command Setup.com /RemoveUmLanguagePack:fr-CA , running it from the CD.
I get :
Welcome to Microsoft Exchange Server 2010 Unattended Setup
Preparing Exchange Setup
Copying Setup Files [PS] E:\>
easy solution, if the results are the same is because you’re running from the powershell window.
You have to run the command from a normal command prompt and you will be ok.
greetings from chile
Great observation Christian!
Thanks for the info!
Hi
Thanks for the nice article.
The setup.com can be also taken from any SP media. I was running an Exchange 2010 SP1 (with rollup 3) and ran the setup.com from the SP2 installation media