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	<title>Kernel Confusion &#187; Service Level Dashboard</title>
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		<title>Windows Sharepoint Services &#8211; 503 Service unavailable error</title>
		<link>http://fitzzz.de/index.php/2010/01/06/windows-sharepoint-services-503-service-unavailable-error/</link>
		<comments>http://fitzzz.de/index.php/2010/01/06/windows-sharepoint-services-503-service-unavailable-error/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 14:31:10 +0000</pubDate>
		<dc:creator>Christoph Schmidt</dc:creator>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Sharepoint]]></category>
		<category><![CDATA[Error 503]]></category>
		<category><![CDATA[IIS]]></category>
		<category><![CDATA[Service Level Dashboard]]></category>
		<category><![CDATA[SLD]]></category>
		<category><![CDATA[SPS]]></category>

		<guid isPermaLink="false">http://fitzzz.de/?p=180</guid>
		<description><![CDATA[Today I installed the Windows SharePoint Services 3.0 SP2 on a Windows Server 2008 R2 x64 machine in order to install the Service Level Dashboard for Operations Manager 2007 R2 later on. I had to use the SPS because the SLD installer is incompatible with non-English MOSS farms&#8230; and Microsoft didn&#8217;t quite care about the users [...]]]></description>
			<content:encoded><![CDATA[<p>Today I installed the Windows SharePoint Services 3.0 SP2 on a Windows Server 2008 R2 x64 machine in order to install the Service Level Dashboard for Operations Manager 2007 R2 later on. I had to use the SPS because the SLD installer is incompatible with non-English MOSS farms&#8230; and Microsoft didn&#8217;t quite care about the users &#8220;whining&#8221; on <a title="TechNet Whine" href="http://social.technet.microsoft.com/Forums/en-US/operationsmanagergeneral/thread/19638ca2-6e58-4fce-9b0d-04c7f7e5049b" target="_blank">TechNet</a>.</p>
<p>After the SPS configuration wizard was done, I tried accessing the SharePoint Central Administration page&#8230; and got this:<br />
<a href="http://fitzzz.de/wp-content/uploads/2010/01/503_error.png"><img class="alignnone size-full wp-image-181" title="Error 503 " src="http://fitzzz.de/wp-content/uploads/2010/01/503_error.png" alt="Error 503 " width="244" height="119" /></a></p>
<div class="mceTemp">A quick investigation showed the IIS application pool was stopped and the event log had this to say:</div>
<div class="mceTemp">
<div class="mceTemp">
<div class="mceTemp"><a href="http://fitzzz.de/wp-content/uploads/2010/01/503_error_eventlog.png"><img class="size-thumbnail wp-image-182 alignnone" title="503_error_eventlog" src="http://fitzzz.de/wp-content/uploads/2010/01/503_error_eventlog-150x150.png" alt="" width="150" height="150" /></a>  <a href="http://fitzzz.de/wp-content/uploads/2010/01/503_error_eventlog_2.png"><img class="alignnone size-thumbnail wp-image-183" title="503_error_eventlog_2" src="http://fitzzz.de/wp-content/uploads/2010/01/503_error_eventlog_2-150x150.png" alt="" width="150" height="150" /></a></div>
</div>
<p> </p>
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<dl id="attachment_183"><a href="http://fitzzz.de/wp-content/uploads/2010/01/503_error_eventlog_2.png"></a></dl>
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<p>I stopped looking at the event log at this point, what proved to be a time-costly mistake, more to that later. I started searching the Internet and found a lot of similar cases but none came close to mine. Most &#8220;answers&#8221; told you to disable IPv6. Seriously guys, this is NEVER a &#8220;solution&#8221;! It is at best a workaround&#8230; and won&#8217;t help in my case anyway. A little later I reviewed our MOSS documentation and stumbled across the solution: the application pool identity user did not have enough rights on the server. I forgot that using a &#8220;domain admin&#8221;-service account does <strong>NOT </strong>grant it the right to log on as a service! I really don&#8217;t like this behaviour as I like to start with a domain admin account and then, in case everything runs as expected, strip it to a least privileges account. So I added the service account to our server GPO and the application pool started and could reach the Central Administration site.</p>
<p>This is just another case of READ THE EVENTLOG CAREFULLY! There was a third entry I overlooked which even suggests the missing log on rights:</p>
<p><a href="http://fitzzz.de/wp-content/uploads/2010/01/503_error_eventlog_3.png"><img class="alignnone size-thumbnail wp-image-184" title="503_error_eventlog_3" src="http://fitzzz.de/wp-content/uploads/2010/01/503_error_eventlog_3-150x150.png" alt="" width="150" height="150" /></a></p>
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